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Target.com Support Ticket - broken purse strap

Target.com Support Ticket

broken purse strap

Created By: nohandbag4lemoore's Picture nohandbag4lemoore Last Reply: nohandbag4lemoore's Picture nohandbag4lemoore
Priority Level: [Medium] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 0

In July of 2009 I purchased a brown leather shoulder strap purse which retailed for $32.99, and is still in the store and available at that price.

Although the purse is in excellent condition in every other respect, the strap pulled out at the seam where it is supposed to be securely sewn in to the body of the purse. Although the local Target employees that I spoke with were very courteous in reviewing the 90 day policy, which I do understand, I believe that this is the result of a production flaw and would like a refund. Unfortunately, I no longer have the receipt as I had planned on keeping the purse. Repairing the strap at a luggage repair shop was going to be time consuming and costly. Thank you for reviewing my complaint.


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