Target.com Complaint

Target.com Complaint

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target.com wont let you cancel orders - childrens book shelf


I ordered something online at target and accidentally messed up one number on my address. I realized this almost immediately and tried to correct my mistake. There is no way to do this (really, no way to do this) so I then tried to cancel my order. The address I accidentally put in doesn't exist so I have no idea where it will be going. The biggest shock of all is that you cannot actually cancel an order!! I was told over the phone that you can only "request a cancellation" but you cannot definitely cancel anything you order from there. A week and a half after my request I received an email that said that the order would ship later than it originally was to be sent before all of this request to cancel stuff happened. I then called again and after being put on hold by 3 different people I was told that no one knew if it had been cancelled or not. They said all I could do at this point was wait to either get an email saying it had shipped or if it had been cancelled. If it was being shipped I would just have to wait until I got the object, which will never happen because it is going to an address that doesn't exist! Im done with Target.com . Ill just use a company that will let you adjust or cancel your order if you need to. This is absolutely absurd.


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