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Target.com Complaint - Target.com complaint - customer service
Target.com Complaint

Target.com Complaint

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Target.com complaint - customer service


COMPLAINT----TREATED EXTREMELY BAD BY A TARGET DEPARTMENT STORE MGR. AT THE TARGET STORE IN NEW PORT RICHEY FL. STORE PHONE 727-841-6600. STORE MGR. JOHN JAY, NOT SURE ABOUT THE LAST NAME. SITUATION WAS A RETURN OF A VIRGIN AIRTIME CARD WHICH COULD NOT BE ACTIVATED BECAUSE THERE WAS NO PIN FOR MY MOTHER TO ENTER. I WORKED WITH VIRGIN MOBILE AND THEY TOLD ME TO TAKE IT BACK TO TARGET. THE STORE MGR. DID NOT CARE HE STATED NO RETURN POLICY AND DIDN'T OFFER TO HELP. HE SAID THE PIN NUMBER WAS THE BAR-CODE NUMBER AND OF COURSE IT WASN'T BUT HE WOULDN'T LISTEN AND SAID I WON'T DO ANYTHING GOODBYE. I THEN TRIED TO LOAD IT ON THE COMPUTER AND USED 12 SETS OF NUMBERS FROM THE CARD AND FROM THE RECIEPT. THEN CALLED VIRGIN MOBILE AGAIN--THEY HELPED AND SAID I SHOULD HAVE NEVER BEEN TREATED THAT WAY..THEY ACKNOWLEDGED THE PIN PROBLEM AND ACTIVATED THE 100 MINUTES FOR MY MOTHER. NEVER NEVER WILL I SHOP TARGET AGAIN....WAS A GOOD CUSTOMER..PHIL CARSON 727-364-5454


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Comments


nitsirk says: (5 years ago)
 0
Target online is horrible, The rep who took my order entered the wrong email address and sent my personal information to a stranger and when i called the rep claims nothing could be changed and all he could say was sorry, its a shame that such a large company has such poor service, Ive never seen a business where the highest level was a manager.



lockman1954 says: (8 years ago)
 0
I live in Utah,the Cottonwood Heights area.Today I went in to the store on 7200s & bought a few items,one of them being Beer.I was asked to see my I.D.which was fine,but what I didn't like was the cashier scanned the back of my drivers license.I do plan to follow up on this with the local Police Dept.as to why they need to scan the bar code on the back.I would appreciate an answer on this incident at your earliest convenience,thank you G.E. Castro



homer says: (8 years ago)
 0
was going to buy from your mail order the shipping charges were 50% of the bill i went elsewhere you lost sale




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