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Target.com Complaint - Defective furniture from Target.com - Online ordering of Furniture from Target.com
Target.com Complaint

Target.com Complaint

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Defective furniture from Target.com - Online ordering of Furniture from Target.com


My wife ordered 3 pieces of furniture from Target.com . The first to arrive were the end tables which I needed to fix in order to put them together. Second item was an ottoman which was missing the feet to attach to the ottoman. We did return this to our local Target store, The third was a 42" TV stand which arrived broken and scratched. This we also tried to return to the store (which was a challenge as it was in about 20 pieces). At this point we were told by Target.com that we could not return it to the store but needed to mail it back. I explained that we were only returning it because was broken and scratched. But that apparently did not qualify for the item being returned to the store. Target.com said they would pay for the postage but not for the packaging to send it back. I believe that this may be the last purchase we make through Target.com for furniture, or anything else that could arrive damaged.


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