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Target.com Complaint - Customer Service - customer service
Target.com Complaint

Target.com Complaint

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Customer Service - customer service


Please bear with me. This will be a long and involved complaint. I had to wait quite some time until I cooled down to be able to write this complaint. On Jan. 14, 2010 at 3:10pm I purchased 207269546 Wii for $99.99. I was offered and excepted a new credit card-Redcard w/discount 10%. The reciept#2-0014-0317-0077-5716-3 VCD#652-240-838. I give all the above information because you will need it to refund my money in my complaint. After I finished with my transaction. My husband, in line right behind me. Paid cash for a purchase of clothing. Unfortunately he did not receive his receipt. (not the 1st time I haven't received receipts from Target) But I wasn't worried because I had my receipt from my Wii purchase and knew that the missing receipt could be traced. On our next visit to Target, Feb. 1, 2010 or Feb. ll, 2010, I wanted to return a dress from the missing receipt and was told that couldn't be done, for two reasons. 1. I didn't have the receipt, and 2. I hadn't used a charge card. Plus the item had been removed from the system. I showed them my receipt that preceded the purchase but they said they couldn't trace it. That just didn't sound right to me. The item for return is bar code #490131105611. purchase price $5.48. I still have it and it is in perfect condition. I still want my money back or a store credit. If this is not resolved to my satisfaction in a reasonable time frame I will have no choice but to cancel my new Target Redcard account.

Sincerely, a very unhappy Target customer. Ms. Gladys Ann Swartz


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