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  • coupon issue

    I purchased a fresh fruit tray from the St. John,IN Target store today and was not allowed to use the $1 coupon I had for a fresh fruit purchase. The cashier said it was for only oranges and apples. NOWHERE on the coupon did it specify which fresh fruits were included. I tried calling the store when I got home. The phone rang over 20 times with no answer and no voice mail so I could leave a message. What's up? I love Target and have NEVER had a bad experience there before. I am in that store 3-4 times a week. Will this issue keep me from coming back? Absolutely not. However, I would... More...
  • energy shots

    I love your Up & Up Energy Shots, however I think you go overboard on the safety packaging. I literally have to use a pair of pliers to get a strong enough grip on the tab of the pull-off seal that has to be removed once you take the cap off the bottle. Even then sometimes the tab will start to pull away before the seal comes off. One time I actually had to puncture the seal in order to get to the liquid inside. Is this REALLY necessary??? It gets to be a little frustrating when I'm half asleep, or when I'm trying to drink it half way through a 20 mile run. More...
  • pharmacy complaint

    went to target pharmacy to pick up an refill I called in the nite before...first guy told me it will be a wait not filled yet, 10 mins go by try and tell the pharmacist wheres my refill I called in last nite...she kept walking could of cared less 3rd girl I told my last name again said....shes working on it now...finally pharmacists comes with whole bag of some one elses meds...I said this aint mine...after waiting 20 min giving my last name to 3 dif people, my bag was already in bin ready for pick up ...if some one would of gotton the first time my last name right I wouldn't of almost... More...
    (Shopping, Chain Stores)
  • a pair of 3.99 flip flops

    to whom it may concern my baby grand daughter is in childrens orthopedic hospital with a server surgery so me trying to be of some help I flew to Arizona with the older two 8 and 3 so as the parents could spend their time with their infant just before we left on April 2nd my daughter in law took her 8 year old to target to get a pair of flip flops (perfect for Arizona notso needed in wa. the piece between the two toes broke out I took them back and Megan said they looked to old I said I could get my daughter in laws credit card she put it on over the phone she said that would not give... More...
    (Legal Services)
  • Detergent

    Hello - I purchased the Up&up laundry detergent - fresh linen scent which is colored blue. The color ended up dying two loads of my laundry ruining many clothing items. Most of the clothes turned a blueish color while some had blue spots on them. This ruined many expensive items which are now un-wearable. Very unhappy with this item and would like a reimbursement. I have never had this issue with laundry detergent. Amanda More...
    (Dry Cleaning, Laundry)
  • Returns in 30 days

    CC of the letter I sent to Jillian Michaels for your information. Both my husband and I decided to try Jillian Michael's 14 Day Cleanse and Burn from a recommendation from a pleased customer. We purchased from Target and noticed on the package if we were not completely satisfied we could return the product within 30 days from purchase for a full 100% refund, satisfaction guarantee. We purchased them for a total cost of $42.52 on July 27th from the Lisbon, CT Target. We were diligent about taking the product as recommended and saw no results. Well much to my disappointment, Target... More...
    (Shopping, Chain Stores)
  • Return/exhange

    May 21st 2013. Attempted to exchange a pair of white ankle skinny jeans (size 3) for a larger pair. I bought them three days ago. Initially told to go into the store and look for the size I wanted. Couldn't find them anywhere and I had already spent 10 mins looking. So the customer service rep told me I could have a return instead. then after looking at my receipt told me the barcode was illegible so couldn't be scanned. And because I had paid by cash the only thing they could do was give me $15 on a gift card. This was even though the receipt clearly showed I had bought the jeans... More...
    (Shopping, Chain Stores)
  • Returns

    I tried to return a pillow to Target and could not find my receipt.I was told to keep looking and bring the pillow back whenever I found the receipt. They were aware it had almost 5 months since I Purchased the pillow, however told me they would give me store credit when I found the receipt. I work two jobs as an Addictions Counselor and have a difficult time getting to the store. This was certainly not the first time I have had a nightmare dealing with your return dept. The help is typically rude, more concerned about who is on break and God help you if you don't have EVERYTHING... More...
  • false advertisement

    up until today i enjoyed shpping at target. at store 276 manager alfred was not proffesional, called me 'dude' and basically did not cared that as a customer i was not satisfied with his customer service. there was an item on line at $14.99, at this website also directed me to this store. when i got to the store it was priced at $29.99, clearly not what i saw on line. when i spoke with management i was told that prices on line and the store may vary. this is false advertisement, and frankly is wrong to do this to your customers. to make matters worst, when you ask to... More...
    (Shopping, Chain Stores)
  • Boots & Barkley Mini Franks

    I have been buying Boots & Barkley Mini Franks for about a year. My Dogs love it. The bar code is 90831 71823. Above the bar code are the numbers 083 17 1823 ID120472-1823. The srore has not had this product for about a month. There is another similar product that has the same name but with the words "Dog Treat"......These are not the same. Much harder. Is the product I referenced above still available and if so how do I get it back to my store. Super Target in Durham, NC. Thanks, Lewis Bowles More...
  • NOOK HD coupon

    I received a coupon in my Redcard bill good for "50% off NOOK HD or HD + accessory" but both the site and your live assistant at 800-591-3869 would not honor the coupon. I placed a at NOOK HD 32G in my cart, but got the following error code when applying the coupon promo code: "The items in your cartdo not meet the minimum requirements of the promotion you entered." So I started over and placed a NOOK HD 32 G + a NOOK cover in my cart in case I needed an accessory to qualify, but I got the same error message. Your live assistant would not honor the coupon... More...
  • Defective aerosol can

    Last week I purchased 2 cans of your Up & Up Women's Shave Gel Strawberry Tangerine. One can completely quit working half way through the can. Throwing it away isn't a big deal seeing as it only cost me $2.00; it's more principle of the situation. I can't return seeing as I don't have a car and don't get to the store very often and also I don't have the receipt anymore (never had an issue with your Up & Up brand before although this is the first time I have purchased the shaving gel). So other than throwing this away, which again is not an issue... More...
  • 3811009407

    Target's customer service is sad and they dont really value their customers at all. placed an over via the internet 4.19 and was assured i will recv my desk inwhich i need for my job to be delivered 4.26 -4.30 and today i recv a call from Pilot and they wond deliver my desk until 5.1 between the hours of 8am -5 pm. I took 3days off of work to make sure i was home for the delivery and now i have to report back to work and i wont be home for the delivery and they stated they will leave outside and its susposed to rain all this week. What poor customer they have shown I will never... More...
    (Delivery Services)
  • Damaged Product

    I bought Up & Up Sheet protectors (10ct) today. When I got home, half of them had huge cuts all down the middle. I can't even use them. Not even sure if I can return these either. I'll have to go out and buy another set, but I definitely won't be buying Up & Up, since I don't want to risk running into the same problem. Serial number is 9081050425 in case you'd like to see what the heck happened. More...
  • Bad Customer Return Service

    On January 7th mid afternoon, my sister and I had a bad customer service experiance with the cashier. She was rude, loud and very unprofessional. Her name was Cindy and the manager Richard C. was called in and asked her to step out and she said NO! I did not receive any spologies from her or him. I'm a frequent shopper of Target at least once a week and that day I spent over $300. From the moment we walked in she had a look of attitude on her face, look if you not happy with you job then move on...everyone has problems including me, learn to leave your problems at the door. This is the... More...
    (Shopping, Chain Stores)
  • Gift card & promises, never received.

    On December 23, 2011 I purchased a Target "E_Ornament Puppy" Gift Card for $25, and elected to have it sent via email to my daughter at a long standing, verified email address, since she lives in Las Vegas, and myself in the SF Bay area. ** Chronological Order of Events:** 12/25/2011 – Spoke to my daughter, & no gift card received. 12/26/2011 – Daughter offered to call Target as she is an employee. She was told new gift card would be issued. 12/27/2011 – Target says a new gift card was issued. 12/29/2011 – Daughter calls Target again, due to no... More...
    (Shopping, Chain Stores)
  • Pharmacy

    The pharmacy changes the price of my medication every time I bring in a new prescription. The pharmacist are usually rude for no reason. And I keep my receipts so I have proof that they charge whatever they want to when they want to. They overcharged me for Librax,Vivelle hormone patches,Hydrochlorthiazide and more. I want a refund on the over charge of my Librax pills today. They charged me $75.99 for 60 pills and $50.71 for 60 pills in March. I will definitely be getting a new REAL pharmacy from now on. Target,5711 sepulveda blvd. Van Nuys,CA 91411 More...
  • Poor service

    I ordered DVD's from I was shipped the WRONG dvd's. I have spent 6 hours of my time trying to resolve the issue with customer servcie. I have been told mulitple stories and nothing has been resolved. I am incredibly disappointed in customer service. I spend tousands of dollars on-line each year. I will NEVER by anything from again. Best Buy and Walmart will have my business based on the poor service from More...
    (Online Shopping - Sponsored by AMAZON.COM)
  • False Advertising/bad customer service

    Was waiting on Black Friday Thursday Night at 7 p.m. for the 12 opening at the Target in Altoona PA. was 3rd in line in electronics. I was there to buy the X-Box 360 and the Kinect which the game Wipe-Out was supposed to be free with(a $50 value) this is why I was there. Cashiers had no idea about the free game and when asked the manager Scott Guzic he said they are out. it was while supplies last. The 2 people in front of me did not buy so I know that there were no quantities in supply(my receipt is dated 12:10). Didn't want to cause stress on black friday so i went back in on Monday... More...
    (Shopping, Chain Stores)
  • Poor Customer Service

    1017240631 ORDER NUMBER -On Aug. 24, 2011 my mother place an the an order for the Bassett Baby 3-in-1 Cape Cod crib to be delivered to me. This item was specifically selected because it showed a delivery date of Sept. 1, 2011. Subsequently, we have received 2 emails indicating that the ship date was delayed. Having had a previous experience in trying to order a crib from two years ago where in I received "Item Delayed" emails for a crib and was only later advised that the item "was no longer available", I called into your customer service department to... More...
    (Online Shopping - Sponsored by AMAZON.COM)
  • Online Order

    We have had several interactions with trying to get our issue resolved. How long are we supposed to wait? We placed and order 5 June 2011 we are told that our order is "stuck in the system." Target cannot cancel it and Target will not refund our money. How is this legal? If we are contacted, we will explain in detail. If Target keeps up with emails/calls, they can refer to the history of this incident. More...
    (Shopping, Chain Stores)
  • complaint

    I ordered 4 items, received 2 in a timely manner. The other 2 were delivered and left behind a bush to be discovered 2 days later. The boots ordered were the wrong size even though the box said the correct size, the boots were 7.5 not 8.5 as the box indicated and the size ordered was 8.5. I was unable to print a receipt to return the boots as they are still indicated as not having shipped yet. I am now going to have to make another trip to the store for a return and hope that they have the boots. I am sure that this is not the way you want to treat customers. Thank you for your time. More...
    (Holiday shopping reviews)
  • Poor customer service.

    I ordered a Black Friday special on 11/25/2010. Nuvi 1450LOMT. Checked on December 3rd and was told that it would ship 12/8 -12/14. Order was cancelled by because they "claim to have misrepresented the item" Sorry Target, your lame excuse doesn't cut it. Honor the price that was advertised. Your customer service is the worst experience. I have tried to resolve issue and after 5 hours I am disgusted. Jamaica and the Phillipines are terrible place for outsourcing customer service. I even had a bad experience on your corporate line. I was told you... More...
    (Shopping, Chain Stores)
  • customer service order

    I'm trying to place a Christmas order on The woman who answered the phone, I'm sorry to say. was STUPID! Strong word, I know, but almost every question I asked she would say "I'm sorry, I don't know" or "the supervisors are busy" and "no I don't know how long it will be" or "they don't tell us about that". MY GOD I am so angry!!! The frustrating thing is that there is nothing I can do to solve the problem I am having. Haven't been this angry in a long time. More...
    (Shopping, Chain Stores)
  • Up Up Diapers

    I used to love Target's Up Up diapers but recently they changed the design of the diapers (lighter colored dots and shows size of the diapers) which was fine and I thought nothing of it so I started using it on my baby (size 3) and he leaked badly through the diaper. I tried it again the next night and the next hoping it was just a fluke or that my son just happened to pee more than usual but after 4 nights of leaking, I know it's the diapers! I'm switching to Walmart's brand for now, Parent's Choice, but really want Target's old leak-free diapers back because... More...
    (Parenting, Nannies, Babies, Family)
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